1Given that it contains no preservatives, how long is the shelf life?
2 years after manufacture date. See the best before date on the bottle. To keep it fresh once opened, we highly recommend to keep it in the fridge.
2How come it can be kept for two years without needing any preservatives?
The fresh essential oils from limes and oranges combined with its natural acidity work as a natural antimicrobial agent. You can prolong shelf-life by keeping it in the fridge.
3Does it foam up?
It doesn't because it doesn't contain any surfactants or foaming agents.
4Why do you call it No-Poo?
The principle behind No-Poo is to try to cut down chemical use in daily life. As an avid follower of the No-Poo Method, we believe that in order to truly live with Mother Earth, we need to avoid synthetic chemicals not only because it is harmful to our body, but also harmful to Mother Earth through the run-offs. Read this post
for more information.
5How can it clean if it doesn't contain any surfactants or cleansing agents?
The truth is our No-Poo Head-to-Toe Wash does not clean hair and body the SAME WAY as other commercial products do. The acidic nature of limes and oranges works as a natural cleanser. With 5.5 pH level, our No-Poo Head-to-Toe Wash is the same pH level as our skin and scalp. Meanwhile, the natural essential oils from limes and oranges are naturally anti-microbial which help get rid of the harmful microbes. After shower, you will feel clean but not 'too clean' because the natural moisture is not stripped off from your hair or skin. Simply put, it is the kind of cleanliness Mother Nature intends for us.
6I want to try your product but I am not used to No-Foam cleansers. What can I do?
Same as nature, our No-Poo Head-to-Toe Wash is very versatile and you can use it however you like. In fact, you don't have to use it by itself if you're not used to it. We have many clients who mix it with other soaps or shampoo that suds up. We recommend Castille soap because it is quite mild. This way, you can enjoy natural items without compromising your preferences.
7I tend to have oily hair, would it make my hair even oilier? What can I do?
A lot of the time, oily hair stems from the over-dependence on chemical shampoo and daily hair wash which interfere with the natural oil production cycle of the skin and scalp. This causes oily hair and scalp - about which you might think shampoo will solve. When you start using our No-Poo Wash as shampoo, your oily hair may still feel oily. This transition period may last for a few weeks to a few months. However, in the long run, the No-Poo Wash will rebalance the natural oil production on your scalp. The oily feel will be the healthy level of oiliness which your hair actually needs. Please read this post
on how to use the No-Poo Head-to-Toe Wash for oily hair. You can also visit How to Use
for more information.
8I have colored hair, would your No-Poo Wash fade my hair color since it's acidic?
Unfortunately it would. We recommend diluting it with water to balance out the pH level.
9I have open wounds. Can I use your No-Poo Wash?
Although it is safe to use, we recommend you avoid applying the solution directly on those areas because the acidity can cause a burning sensation around the wounds.
10I have curly hair, how can I use your No-Poo Head-to-Toe Wash?
Many of our clients with curly hair use our No-Poo Wash as a Co-Wash, which means to apply hair conditioner as a shampoo. You can check out this
post for tips on how to apply our No-POO Head-to-Toe Wash for curly girls.
11Why are you still using plastic bottles?
While most people are concerned about plastic bottles and often see them as bad for the environment, we believe that plastic on its own is not a culprit here. Instead, it's how we use it. To make people aware of this, we have teamed up with our retail friends in Singapore
to offer refill options of our products.
Meanwhile, we also offer Bottle Return Discount Program
and Bottle Donation Program
in which old bottles are given a second life as refill bottles to reduce plastic waste.