Survey result on our No-Poo Head to Toe Wash packaging questionnaire is out! What do people what and what will our next move be?

AS the Circuit Breaker continues, we all are getting more and more adapted to the New Normal. Although at our farm, we are not affected much. Meanwhile, the! On our end, we are also trying to figure out how best to serve our customers during the Circuit Breaker especially since our Refill model test period of the No-Poo Head to Toe Wash has come to an end.

So, in April, we asked a bunch of you, our supportive customers, to help us complete a survey on what we should we offer next packaging of our No-Poo Head-to-Toe Wash. It took us some time to process it and we’d like to discuss the result and implication with you all here!

First of all, thank you so much for helping us with our shampoo bottle survey last month. We gathered 40 responses in total. Most of you are familiar with our No-Poo Wash and half of the participants are already using our No-Poo Wash on a regular basis.

Top 3 bottle choices during Circuit Breaker,
1) 500ml plastic bottle via online order (50%)
2) 2L bottle (50%)
3) Refill store (35%)

Top 3 bottle choices post-Circuit Breaker 
1) Refill store (62%)
2) 500ml plastic bottle via online order (40%)
3) 2L bottles. (37.5%)

YESS we get it how much you like our refillery partners! We are so happy that most of you agree with us to save the planet altogether! However, the problematic 500ml plastic bottle is still one of the choices many have voted for especially since I know not everyone can travel to the refillery. (Some say it is too far from their place which is understandable!)

As far as COVID19 goes, we have decided to bring back the original 500ml bottles as some of you have voiced concerns over our refilling process. Meanwhile, it would be good for the first-timer who would like a proper bottle with labels. We will ask them to hold on to the bottle for a refill for next time.

Apart from that, we will also be offering a refill option right on our online store! YES, we still have the bottles we collected from Save the Planet with a Bottle last year and we recently got a bunch more donated from our lovely clients too! So, we are more than happy to announce that we now offer the refill version of our No-Poo Head-to-Toe Wash and Pet Shampoo ONLINE with the donated bottles we have! As of now, we can only offer the 500 ml version for both products. Meanwhile, you can still visit our refill partners, The Social Space and UnPackt who also offer our products on REFILL on their online store too! YAYY! For us, the more refill, the merrier!
 
Apart from that, as far as the survey goes, we are now offering 2L bottle for 3 month supply and a family-size 5L bottle for anyone who uses it on a regular basis! You can also return the bottles and get a huge discount for your next purchase too! We will make sure those bottles got reused at later dates.

So, do check out all these new options on our online store! The fresh new batch just arrived a month ago. And we can’t wait to let you give it a smell!

More news coming up and we sure will let you know sooner than later!

Bye for now!